Return & Refund Policy

At Teekhan, we want you to be happy with your order. Because our products are made to order through print-on-demand fulfillment, we carefully review return and refund requests on a case-by-case basis.

1. Returns

Unless otherwise required by applicable law, Teekhan does not accept returns or refunds simply because you changed your mind, selected the wrong size, ordered the wrong color, or no longer want the product.

Our products are made to order rather than stocked as traditional retail inventory. For this reason, we generally cannot accept change-of-mind returns on printed apparel.

If you receive an item that is defective, damaged, incorrectly printed, or different from what you ordered, please contact us and we will work to resolve the issue.

2. Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it.

If your item arrives:

• Damaged

• Defective

• Incorrect

• With a printing or manufacturing problem

• Significantly different from the product you ordered

please contact us at support@teekhan.com as soon as possible.

Please include your order number and clear photographs showing the issue. Depending on the circumstances, we may offer a replacement, refund, or another appropriate resolution.

Do not return an item before contacting us and receiving return instructions.

3. Incorrect Size or Color

Customers are responsible for selecting the correct size and color before placing an order.

Because our products are made to order, we generally cannot provide refunds or exchanges for:

• Incorrect size selected by the customer

• Incorrect color selected by the customer

• Incorrect product selected by the customer

• Change of mind

• No longer wanting the item

• Failure to review the product details before ordering

We strongly recommend checking the size chart and product information before placing your order.

If you believe the item received is not the size or color you ordered, please contact us so we can investigate.

4. Custom and Personalized Products

Products that are specifically personalized or made according to customer-provided information, such as a customer's name, photograph, text, or other requested customization, may not be eligible for cancellation, return, or refund except where the product is defective, damaged, incorrect, or otherwise required by applicable law.

A product being produced through print-on-demand does not by itself mean that every product is a personalized or legally "custom-made" product.

5. Order Cancellations

Because Teekhan products may enter production shortly after an order is placed, cancellation requests should be submitted as soon as possible.

We cannot guarantee that an order can be cancelled once production or fulfillment has started.

If an order has already entered production, we may be unable to cancel it except where cancellation or a refund is required by applicable law.

6. Items Lost or Damaged During Delivery

If your order is damaged during delivery or appears to have been lost, please contact us at support@teekhan.com with your order information.

We will review the situation and work with the applicable fulfillment or shipping provider where appropriate.

A package marked as delivered by the carrier may require additional investigation before a refund or replacement can be provided.

7. Returns Authorized by Teekhan

If Teekhan determines that a return is appropriate, we will provide instructions regarding where and how to return the item.

Do not send merchandise back without contacting us first. Unauthorized returns may not be accepted.

The condition of the returned merchandise may be considered when determining the appropriate resolution.

8. Refunds

When a refund is approved, we will issue the refund to the original payment method unless otherwise required by applicable law.

After we initiate a refund, the time required for the funds to appear in your account may depend on your bank, card issuer, or payment provider.

If you believe an approved refund has not been received within a reasonable processing period, please contact us at support@teekhan.com.

9. Sale Items

Unless otherwise required by applicable law, sale or promotional items may be subject to additional return restrictions stated at the time of purchase.

10. Exchanges

Because Teekhan products are made to order, we generally do not offer exchanges for incorrect size, color, or change-of-mind requests.

If you receive a defective, damaged, or incorrect product, please contact us and we will determine the appropriate solution.

11. Consumer Rights

Nothing in this policy is intended to limit or exclude any consumer rights that cannot legally be excluded or waived under applicable law.

If mandatory consumer protection, warranty, cancellation, return, or refund rights apply to your purchase, those rights will continue to apply.

European Union Customers

If you are a consumer located in the European Union, you may have a statutory right to withdraw from an eligible distance purchase within 14 days after receiving the goods, without providing a reason.

This right may not apply to goods that are made to order or clearly personalized, as provided by applicable law.

Where the statutory right of withdrawal applies, the applicable legal requirements regarding notification, return of goods, refund timing, and return shipping costs will apply.

12. Contact Us

If you have a question about a return, refund, damaged item, defective product, or incorrect order, please contact:

Teekhan Customer Support
Email: support@teekhan.com

Please include your order number whenever possible so we can assist you more quickly.

Teekhan — Tees by Khan